Last Updated: December 1st, 2025
KOPSIL.shop, a proud product and brand of Copiasors Ltd (referred to as “we,” “us,” or “our”), is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and protect the personal data we receive from our website visitors and customers.
1. Information We Collect
We collect information primarily to process orders, provide customer service, and improve your shopping experience.
A. Information Provided by You (E-commerce and Accounts)
When you make a purchase or create an account, you provide us with:
- Identity and Contact Data: Name, shipping address, billing address, email address, and telephone numbers.
- Transaction Data: Details about products purchased and payment details (though payment processing itself is handled securely by third-party processors).
- Account Profile Data: Username and password (if you create an account).
B. Automatically Collected Information
When you visit our website, we automatically collect:
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.
- Usage Data: Information about how you use our website, products viewed or searched for, page response times, and length of visits to certain pages. (Collected via cookies and similar technologies.)
2. How We Use Your Information
We use the information we collect for the following essential purposes:
- Order Fulfillment: To process and deliver your orders, manage payments, and handle returns or exchanges.
- Customer Support: To respond to your inquiries, questions, and service requests.
- Account Management: To manage your registration and provide you with access to your purchase history.
- Marketing & Communications: To send you updates, promotional offers, and newsletters, where you have opted to receive them.
- Website Improvement: To analyze website traffic and user behavior to enhance functionality, layout, and product offerings.
3. Data Sharing and Disclosure
We only share your personal data with trusted third parties necessary for the operation of our business:
- Payment Processors: Companies like Stripe or PayPal to securely handle your transaction payments.
- Shipping/Logistics Providers: Third parties that deliver your orders (e.g., DHL, FedEx). We only provide the necessary name and address details.
- Service Providers: Companies that provide us with technical, analytical, or marketing support (e.g., Google Analytics).
- Legal Requirements: If required to do so by law or in response to a valid request by public authorities.
We do not sell your personal data.
4. Cookies and Tracking Technologies
Our website uses cookies to distinguish you from other users, helping us provide you with a good experience and allowing us to improve our site.
- Essential Cookies: Required for the operation of the e-commerce store (e.g., maintaining your shopping cart).
- Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around the site.
- Targeting Cookies: Record your visit and the pages you have visited to make our website and advertising more relevant to your interests.
You can set your browser to refuse all or some browser cookies, but this may affect the proper functioning of the shopping cart and checkout process.
5. Your Data Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion (Right to be Forgotten): Request that we delete your personal data under certain conditions.
- Withdraw Consent: Withdraw consent to receive marketing communications at any time (usually via an unsubscribe link in the email).
To exercise any of these rights, please contact us using the details below.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:
KOPSIL.shop (Copiasors Ltd) Email: info@kopsil.shop
